Charles & Karin, 2016
"Polly was perfect and professional, we have no issue or concerns. I would describe the service as top notch, and that's coming from a guy who is pretty critical in these situations. Polly spent time in the details and making sure we had the house presentable and ready for sale, spent time doing the extras that were beyond the scope of what we expected, and advocated for our best interest in dealing with other agents / offers / closing and such."
"Top Class, Excellent, and Polly Wong provided the best customer service I have found not just in real estate services but overall as client services. She is prompt, proactive and thinks of everything ahead of time and helped up think through as client. She managed expectations very well and was super-efficient, which I did not find anywhere in the USA! Knowing I have limited experience in buying property in the USA but have a good sense of knowing what I wanted, she anticipate the questions I might have and was very me patiently, once, twice, and as many times as needed never mentioning how ignorant I might be. She would do research for me soon as I identify a target, and react promptly even before and after office hours since I live in Hong Kong with a 16 hr. time difference. With her very professional can-do attitude and deep understanding of financial knowledge she allowed us to bid efficiently and acquire the suitable property. The handover was carried out smoothly and she followed up after the handover as well. I wish I could buy more properties in the near future to work with someone so excellent!"